Training Within Industry, TWI, is a dynamic program of hands-on learning and practice, teaching essential skills for supervisors, team leaders, and anyone who directs the work of others. TWI is an essential element of Lean and continuous improvement programs around the world including the Toyota Production System.
Its proven methods:
- Generate cooperation and positive employee relations
- Teach supervisors how to quickly and correctly train employees
- Establish and maintain standardized work
- Improve methods
- Solve problems efficiently and effectively
- Create a safe work environment
Training Within Industry has a long history of success in union and non-union environments in a wide variety of industries.
Job Instruction (JI)
Quickly training employees to do a job correctly, safely, and conscientiously.
Job Instruction training is designed to develop basic stability of your processes (standard work). This program teaches the method to instruct an operator how to perform a job correctly, safely and conscientiously. As is frequently the case, most processes are performed by various workers using different methods. Job Instruction training requires you identify the “one best way,” teach the process to this one way, and thereby create a standard method. The basis of stability is generated by doing the same thing the same way across operators and shifts. By utilizing Job Instruction you gain the benefits of consistent training and also develop a stable process to apply continuous improvement upon. This lays a solid foundation for any continuous improvement program and is especially beneficial when you apply the TWI Job Methods program.
Benefits experienced when practicing the Job Instruction program are reduced training time, less scrap and rework, fewer accidents, and increased job satisfaction.
Job Relations (JR)
Building positive employee relations, increasing cooperation and motivation, and effectively resolving conflict. Interview with Andrea Lee: TWI Job Relations at Norton McMurray Manufacturing Co.
Job Relations Training is an excellent place to start. If you are new to TWI or have not yet embarked upon a cultural shift in your organization towards continuous improvement, you will encounter many issues around people’s perception of upcoming changes. Job Relations training teaches supervisors how to handle problems, how to prevent them from occurring, and, most importantly, it aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are extremely conducive to teaching the basics of consensus building and individual problem solving. This program lays the groundwork upon which you can build the next step of stability into your processes.
Job Relations teaches the foundations of positive employee relations. Developing and maintaining these good relationships prevents problems from arising and is paramount to earn loyalty and cooperation from others.
Recorded webinar by Boyd Rice of S&C Electric Co: “Getting Continuing Results With Job Relations”
When problems do arise, Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results.
Benefits experienced from practicing Job Relations include increased productivity, improved attendance, better morale, and higher employee retention rates.
Contact us so we can discuss your needs and custom design training for you. Sierra College Training & Development will work with you to:
- Conduct needs assessment and discuss goals
- Focus on the course topics most needed for your employees
- Determine the number of hours that would be most effective
- Include examples from your business or industry
- Offer the class at your worksite or in the college lab
- Select the most convenient time and days of the week or weekend
- Introduce our industry qualified instructors who engage adult learners
- Explore the possibility of CA State ETP funding to subsidize training
We’ll customize a course for you. Get in touch today.