“Lean” techniques successfully used by manufacturers are now finding their way into administrative offices. Lean Offices increase productivity by streamlining administrative functions to eliminate non-value added activities that frustrate employees and customers.
Lean manufacturers benefit from aligning administrative functions with the same concepts of lean being used on the plant floor.
In many offices, the increased volume of information with computerized records and transactions has caused delays and reduced service. Using Lean Office techniques to manage this flow of data, learn how to eliminate waste, save time and increase employee satisfaction.
This Lean Office training will show you how to adopt and modify many of the same proven principles of eliminating waste used by manufacturers to improve office effectiveness.
Course Purpose
• Explain the issues of old fashioned business “Push vs. Pull”
• Demonstrate alternative ideas
• Explain the tools of a Lean Enterprise Office
• Develop a plan to implement Lean into the office
• Show through a simulation the benefits of Lean
• Show you how to design a “Customer Pull” driven business
This training course will help participants think about business in a different way and give them new concepts they will need to begin to implement change.
Upon completion, participants will be able to:
• Recognize the difference between Pull and Push systems
• Identify the seven wastes in a business
• Understand the concept of Kan Ban
• Recognize the need for standardized work
• Realize the impact of poor layout and communication
• Understand the value of Value Stream Mapping and Value Added Flow Analysis
Course Outline/Components
A. Introduction to the modern marketplace
B. Challenges of the 21st century
C. Benefits of Lean Enterprises
D. Understanding Value
E. Identifying waste
F. What is a Value Added Flow Analysis
G. Importance of Workplace organization
H. Steps to becoming Lean
Based on your needs, we can tailor this training to fit your specific industry, audience, and schedule. Email or call Sierra College Training & Development for more information at: 916-660-7801 or email.
